Hardcore by Josh Ely

We us dependable and reliable Free shipping 

• We partner with all the major ecommerce logistics companies like USPS, UPS, FedEx, DHL, Canada Post, Australia Post, and Royal Mail.
• Our goal isn’t to make a profit from shipping—we always choose carriers that are the best value for money when shipping your orders, depending on the delivery location and product type.
• All our shipping carriers track orders, which can help you be upfront and manage customer expectations.
• We offer 100% free returns if the shipment was lost in the mail or arrived misprinted, damaged, or defective. This is a major plus since 68% of customers consider it to be one of the most important qualities of ecommerce shipping.

Secure and Insured Shipping

Peace of Mind with Every Purchase

Well-Packed for Protection

At Hardcore BMX, we understand that our wicked bikes and sick parts need extra care during transit. That's why we ensure each item is packed with the utmost care and attention to detail. Our packaging process is meticulously designed to protect your purchase from any potential harm during its journey to you.

Fully Insured Shipments

Your peace of mind is our priority. All our shipments are fully insured, so in the unlikely event that your order is damaged during shipping, you're covered. We partner with reliable couriers and take all necessary steps to ensure your order arrives in the same hardcore condition it left our store.

In Case of Shipping Damage

If you receive a shipment that has been damaged in transit, please contact us immediately at nobullshit@hardcorebmx82.com. We'll work swiftly to assess the situation and provide a suitable solution, ensuring that your experience with Hardcore BMX remains nothing short of awesome.

Hardcore BMX Return Policy

All Sales Are Final

At Hardcore BMX, we take pride in offering a unique selection of used BMX bikes and parts, each with its own story and legacy. Due to the vintage and used nature of our products, all sales are final.

Product Quality and Transparency

We understand the importance of knowing exactly what you're purchasing. That's why we encourage our customers to reach out to us for a more in-depth look at the products. For detailed inquiries, feel free to contact us at nobullshit@hardcorebmx82.com.

No Returns, But Dedicated Support

While we do not accept returns, exchanges, or refunds, our commitment to your satisfaction doesn't end at the sale. If you have any concerns or questions about your purchase, we are here to help. Contact us at nobullshit@hardcorebmx82.com.

Damaged or Incorrect Items

In the rare event that you receive an item that is defective, damaged, or not what you ordered, please contact us immediately. We are dedicated to evaluating such issues on a case-by-case basis to find a fair resolution.

 

At Hardcore by Josh Ely, we're committed to delivering your wicked bikes and awesome styles with utmost care and speed. Our shipping process is designed to ensure that your new ride reaches you in pristine condition, ready to hit the streets.

Our Shipping Partner - UPS

We've partnered with UPS, a leading global delivery service, to handle all our shipping needs. Known for their quality packaging and fully insured shipping options, UPS ensures that your order is well-protected and delivered on time.

Shipping Procedures

1. Order Processing:

   • Once your order is placed, we’ll send you a confirmation email.
   • Orders are processed within 1-2 business days.

2. Packaging:

   • Your packages are securely packaged to prevent any damage during transit.

3. Dispatch:

   • After packaging, your order is dispatched via UPS.
   • You will receive a tracking number via email to monitor the progress of your shipment.

4. Delivery:

   • Delivery times may vary based on your location and the availability of the ordered items.
   • Please allow 5-7 business days for standard delivery.

5. Insurance:

   • All orders are fully insured. In the rare event that your order is damaged during transit, please contact us immediately.